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Handling of Personal Information

  1. Definition of Personal Information Personal information refers to information that can identify an individual, such as name, address, phone number, email address, date of birth, gender, employer, family composition, etc., provided by customers.

  2. Acquisition of Personal Information On our website, we may acquire your personal information within the necessary scope to provide various services appropriately. We will clearly state the purpose of use in advance and acquire it through fair and proper means. (However, please note that if you do not provide us with your personal information, we may not be able to provide some products or services.)

  3. Purpose of Use of Personal Information We will use the personal information provided by customers for the following purposes and will not handle it beyond the scope of the following purposes:

  • To respond to inquiries from customers

  • To send materials for various services inquired by customers

  • To provide various services applied by customers appropriately

  • To provide useful information about various services handled by our company and our related group companies to customers (For customers who do not wish to receive such information, we will stop providing information upon their request.)

  • For other occasions when it is necessary to contact customers for some reason

<Joint Use by Our Company and Related Companies> Our company and related group companies may jointly use personal information provided by customers to provide better services to customers. Also, we may provide information about various services handled by our company and related group companies to customers by email or direct mail, but for customers who do not wish to receive such information, we will stop providing information upon their request.

  1. Provision and Disclosure of Personal Information We will not provide or disclose personal information provided by customers to third parties except in the following cases:

  • With the customer's consent

  • When disclosure is necessary based on laws, regulations, etc.

  • When it is deemed necessary for the protection of human life, body, or property

Additionally, we may statistically process the personal information provided by customers and provide or disclose it as "statistical information," but it will not contain any information that can identify individual customers.

<Provision and Disclosure to Contractors> We may entrust third parties with the handling of personal information. In cases where it is necessary to provide or disclose personal information to contractors within the necessary scope, we will take appropriate measures such as ensuring thorough management of personal information, prohibiting re-provision, and preventing information leakage through contracts.

  1. Request for Disclosure, Correction, and Deletion of Personal Information If customers request disclosure, correction, deletion, etc., of personal information, we will confirm that the requester is the person himself/herself or a representative, following our prescribed procedures, and respond promptly within a reasonable range.

  2. Security Measures for Personal Information Management We will manage the personal information provided by customers appropriately and securely to prevent unauthorized access to personal information, as well as prevent loss, destruction, alteration, leakage, etc., of personal information.

<Cookie Usage> Our website uses a technology called cookies on pages that aim to reduce the burden on customers and make it more convenient for them to use. Cookies are small text files stored on the customer's computer when they visit the website. This allows the customer's computer to be recognized when they visit the website again, improving convenience. Cookies do not contain information that can identify individuals. Most computer browsers are set to accept cookies, but it is also possible to refuse to accept cookies in your browser settings. However, please note that as a result, some functions of the website may not work properly. <Links to Other Sites> Our website includes links to other companies' websites to provide useful information and services to customers. We cannot take any responsibility for the handling of personal information on linked websites, so please be aware of this in advance. <Storage Location of Personal Information> Our website uses Wix, and personal information may be stored in data centers outside Japan. For details, please check the Wix privacy policy at: https://ja.wix.com/about/privacy

  1. Revision of Personal Information Handling We will review and revise our efforts to handle personal information to further protect our customers' personal information. Any revisions to the handling of personal information will be posted on our website.

  2. Contact Information for Personal Information For inquiries regarding the handling of personal information, please contact us at the following:

    Cabinet de Vin SAPPORO
    Address: Sapporo Clock Tower B1F, Kita 1-jo Nishi 2-chome, Chuo-ku, Sapporo-shi, Hokkaido, Japan
    Phone: 011-206-9911

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